Pocket Factory Docs

On this page · 11 sections

How a tap works

Each card has an NFC chip with one link on it. Hold a phone near the card and the phone opens that link. Some phones show a notification to tap first. There’s nothing to download and nothing to charge: the phone powers the chip.

A printed QR backup is included by default: a QR code on the back that opens the same link, for phones without NFC or when tapping isn’t handy.

Phones that tap: iPhone XS and newer, and Android phones with NFC turned on. A compatible phone camera or QR-scanning app can scan the QR code.

The card

Material: PVC, with an NTAG215 NFC chip inside
Size: Standard card size (CR80): 85.6 × 54 mm, 3.37 × 2.13 in
Front: Your logo, your name, both, or your own artwork edge to edge
Back: The tap symbol. A printed QR backup is included by default.
Finish: Matte, or Glossy (+$2 a card)
Orientation: Horizontal or vertical
Power: None needed. The phone powers the chip when it taps.
The link: Locked after we program and test it, so nobody can erase or change it

Pricing

One price per pack, paid once, with no subscription. Shipping, from your order to your door: Relaxed is free (10–15 business days, no tracking), Standard is $5 (7–10 business days, tracked) and Express is from $10 (3–7 business days, tracked). Every card type (reviews, booking, website, social) costs the same.

Cards	Matte	Glossy
1	$19	$21
2	$29 $14.50 each	$33 $16.50 each
3	$39 $13.00 each	$45 $15.00 each
5	$59 $11.80 each	$69 $13.80 each
10	$109 $10.90 each	$129 $12.90 each
25	$229 $9.16 each	$279 $11.16 each
50	$399 $7.98 each	$499 $9.98 each
100	$698 $6.98 each	$899 $8.99 each

Prices in USD, as charged at checkout.

Designing your card

Start from whatever you have. The card on the page changes as you go, so you see what you’re getting.

Your website. We read your logo, name and colors from it and put them on the card.
Your name. Type it and it goes on the card.
Your logo. Upload a PNG, JPG, WebP, GIF, HEIC or PDF up to 10 MB, or an SVG up to 512 KB. Big photos are made smaller for you.
Your own finished design. Upload it for the whole front in the designer. It prints edge to edge, as you made it.
An AI design. In the designer, describe the look or upload a sketch, and AI makes artwork for the whole front. Up to 3 designs a day, shared by everyone on the same network (like shop Wi-Fi).

Then choose what’s on the front: your logo, your name, both, or your artwork alone. Pick the background, horizontal or vertical, and Matte or Glossy. The back has the tap symbol, and a printed QR backup is included by default.

Previews are illustrations. We check every design and link before production and email you if anything needs confirming.

Where a tap goes

Each card opens one link. Popular choices: your Google review page (or Yelp, Trustpilot or another review site), a booking page, your website, Instagram or another social profile, your menu, or a payment page.

Paste the link when you make your card. Don’t have it handy? You can still order, and we ask you for it before we make your cards. A review card needs its review link: on your Google Business Profile, choose “Ask for reviews” and copy the link (the steps are under the link box). Without one, your cards open your website instead, or, with no website, we email you for the link before we print.

The link is permanent. Cards ship locked, so nobody can change or erase the link, and no battery or charging is needed. A new link means new cards. Tip: pick a link you control, like a page on your own website or your Google review link.

How ordering works

Make your card. Enter your website or name, or upload your logo or design.
Choose where a tap goes. Paste the link the card opens.
Pick how many. Packs of 1, 2, 3, 5, 10, 25, 50 or 100 cards.
Check out. Pay in one tap with Apple Pay, Google Pay or Shop Pay.
We check your order. Your design and link are checked before production. We email you if anything needs confirming.
We make and ship your cards. Each card is programmed, tap-tested and locked before it ships.

Shipping

Relaxed, free: arrives in 10–15 business days, no tracking, plus 1 free card of the design you chose.
Standard, $5: arrives in 7–10 business days, tracked. We email you the tracking number when we ship.
Express: arrives in 3–7 business days, tracked. Express shipping fee returned if the promised window is missed. Fee by cards in the order: under 10 cards $10 · 10 cards $15 · 25 cards $20 · 50 cards $25 · 100 cards $30.
Order to door: each time counts from your order to your door. For Relaxed and Standard, about 3–5 of those business days are production: we hand-assemble your cards in Queens, then drop them off at the Post Office. The rest is USPS.
USPS: timing varies: some orders arrive the next day, some take about 10 business days. We can’t guarantee Post Office timing.
Business days are Monday to Friday, not counting USPS holidays. An order after 6 PM Eastern counts from the next business day. We ship to U.S. addresses.
Each card ships in a protective sleeve.
Large orders, holidays or special requests can add time.
If an order looks lost or arrives damaged, email us.

Full details: Shipping policy.

Returns and problems

Works on arrival. If your card doesn’t open your link when it arrives, call (888) 218-9635 and we’ll fix it.

Every card is made for you, so sales are final once production starts. If your cards arrive damaged, defective or different from what you approved, email us and we’ll work with you on a fix, such as a redesign or replacement.

Full details: Returns policy.

Larger orders

Need them fast? Express: arrives in 3–7 business days, from $10. Pick it at checkout. Need more than 100 cards of one design, or them sooner than that? Ask in the chat (bottom right of every page) for a quote and a checkout link, or email us. You can add several designs to one order yourself.

Questions

Does the customer need an app?

No. On an NFC phone, a tap opens the link in the browser or the matching app (like Instagram). Some phones show a notification to tap first. A compatible phone camera or QR-scanning app can scan the QR code on the back.

Is there a monthly fee?

No. You pay once per pack. There’s no subscription.

Which phones work?

iPhone XS and newer, and Android phones with NFC turned on, open the link with a tap. No app needed. A compatible phone camera or QR-scanning app can scan the QR code on the back.

Will I see my design before it’s made?

Yes. You see your card as you design it. We then check your artwork and link before production and email you if anything needs confirming.

What happens after I pay?

You get an order confirmation by email. We check your design and link before production and email you if anything needs confirming. Then we hand-assemble, program, tap-test and lock each card and drop the order off at the Post Office (for Relaxed and Standard, about 3–5 business days after your order). From your order to your door: Relaxed takes 10–15 business days, Standard 7–10 and Express 3–7. USPS timing varies, and we can’t guarantee Post Office timing. With Standard or Express, we email you the tracking number when we ship. Express shipping fee returned if the promised window is missed.