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Pricing guide

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Customers Ask 'What Are Your Prices?' — Then Vanish

  • 5 min read
  • Published
  • By Pocket Factory
Customers Ask 'What Are Your Prices?' — Then Vanish
On this page · 6 sections

You answer the price question, you hear "okay, I'll think about it," and they evaporate. The problem usually isn't your prices — it's that the price answer was a dead end. There was nothing to do with the information, so "thinking about it" meant forgetting about it. The fix: give the price quote a destination — a tap that takes the asker straight from your price list to a booking with a deposit step, so the commitment happens while your price is still top of mind.

Why "what are your prices?" kills deals

Think about where the price question arrives: your DMs, your comment section, a text message, in person. In every channel except your own booking page, the price and the booking live in different places. You send the price; the customer has to open your bio, find the link, scroll your prices again, find the calendar, pick a time. Each step loses a few percent of people. By step four, most are gone — not because you're too expensive, but because momentum died.

The fix isn't cheaper prices. It's collapsing price and booking into one action: the same object that answers "what are your prices?" also captures the booking.

The tap-card price ritual

  1. Set up the destination first. A tap card is locked to one URL, so point it at a page you control that does two jobs: lists your prices and has the book-now button. That can be your own booking page, a Calendly or Acuity link page, or a simple page on your site with prices up top and a calendar embed below. Never point it at an Instagram profile — prices and booking are buried three taps deep there.
  2. Put the card where the price question happens. On the counter if people ask in person; carry it in your pocket if quotes happen by DM or text — you can tap it to your own phone and text the customer the same link, or use it in person after a phone quote.
  3. Add a small deposit step on the booking page. A $10–25 deposit to hold the slot is the real filter: it separates "thinking about it" from booked. Most booking tools (Square Appointments, Acuity, Calendly's Stripe/PayPal integration) let you take deposits for free or a flat processing fee — you don't need expensive software for this.
  4. Make the ritual one sentence. "Here's everything — tap this and you can see the prices and grab a slot." Said at the price question, not after it.

Compare: 4 ways to handle the price question

Method Cost Effort Why it wins or loses
Pocket Factory tap card $19 one-time (matte; $21 glossy), no subscription One sentence at the quote Price quote and booking collapse into one tap. The only option where the ask carries its own call-to-action.
DM them a price list Free Your time, every time Free — but the conversation ends at "thanks!" with no commitment step. The classic vanish point.
Send a PDF quote Free You build it, they open it maybe Professional-looking, but static — it has no booking button, and quoting tools that do charge monthly.
Popl / Dot smart card with paid profile Popl Pro $7.99/mo, Dot Profile+ $15/mo (selfmadenewbie.com comparison, checked Oct 20, 2026) — $96–$180/year Share a digital profile Profile pages bury your prices under platform UI, and the subscription keeps billing whether or not it books you work.

Pocket Factory's card is a one-time purchase with your logo and branding designed in — the tap opens your prices-and-booking page directly, not a vendor profile. Packs: 2/$29, 3/$39, 5/$59, 10/$109, 25/$229, 50/$399, free US shipping; most standard orders are expected to be produced and shipped within approximately 3–5 business days; delays are possible.

What NOT to do

  • Don't dodge the price question. "Let's jump on a call and I'll walk you through options" reads as "expensive and secretive." The vanishers vanish faster when pricing feels hidden.
  • Don't take verbal bookings with no deposit. A verbal "yeah, I'll come Thursday" is a no-show waiting to happen. Deposits are the commitment device; the tap card is just the delivery.
  • Don't make the deposit big. $10–25 holds a slot; $50+ triggers a new round of "thinking about it." You're filtering for commitment, not collecting payment.

Honest alternatives

  • A book-now link in your bio + stories — free. Point every price answer at the link. Loses the in-person moment but costs nothing.
  • Booking software's free deposit feature — Square Appointments and Calendly both offer deposit/tip collection on free or low-cost tiers; start there before paying for anything.
  • Text the price list and the booking link together — free and surprisingly effective; the key insight (price and booking side by side) works even without hardware.
  • A printed price card with a QR code — nearly free; QR scans are lower-friction than typing a URL, higher friction than a tap. Fine for the counter.

The card doesn't invent demand — it just stops you from losing the demand your price answers already created.

FAQ

Won't deposits scare customers off?

Small ones don't — they signal that your time is real, and serious customers understand. The ones a $15 deposit scares off were your no-shows anyway.

What page should the card point to?

One you control, with prices and a calendar. The two most common mistakes: pointing it at a social profile (booking is buried) or at a homepage (the visitor has to hunt).

Can I change where the card goes if I redo my prices?

The chip is locked, so point it at a stable URL you own (your booking page) rather than a third-party link you might abandon. Change the page, not the link.

Does this work for services that need a consultation first?

Yes — point the card at a consultation-booking page with the same deposit step. The mechanic is identical; only the service changes.

See also: fixing "how do I book?" DMs, cutting no-shows, and getting clients to rebook.

Pocket Factory

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